At Biohack Peptides, we aim for excellence in quality and service. However, due to the sensitive nature of our research-use-only products, we have a strict returns policy:
1. Returns
We do not accept returns on any products due to safety, hygiene, and product integrity.
2. Refunds
Refunds will only be issued in the following cases:
You received the wrong item
The item arrived damaged
The item was not delivered due to an error on our part
Once verified, we will process a refund or replacement.
3. Missing or Delayed Deliveries
If your parcel has not arrived after the estimated delivery timeframe, please contact us at support@biohackpeptides.co.uk. International customers are responsible for checking and complying with their local import laws.
4. Changes and Cancellations
Orders cannot be changed or cancelled once processed. Please double-check all details before checkout.
